Sales Development Representative (Intern)

Sales Development Representative (Intern)

Location: Dubai, United Arab Emirates

Company: Fluid Codes

Position: Sales Development Representative (Intern)

Department: Sales

Type: Internship

Please only apply to this internship if you are fluent in English and/or Arabic. Candidates should be based in Dubai, UAE for this internship and work from our Dubai office, and it can be started as soon as possible.

Fluid Codes is the ELITE Channel Partner of ANSYS Inc., authorized with exclusive rights to distribute and provide support for ANSYS Engineering Simulation Solutions in the Middle East, Europe, and Africa.

Ansys is the global leader in engineering simulation, helping the world’s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

SUMMARY / ROLE

This position plays a key role in creating and developing opportunities for new businesses by generating qualified leads for the sales team. The focus is to nurture leads with the intent of delivering qualified opportunities to sales based on predetermined criteria. In addition, to lead generation and development, the Sales Intern is responsible for engaging customers during events and tradeshows, updating the CRM databases with information gathered with every prospect contact. Lead development responsibilities require significant engagement (i.e. email and tele-prospecting) in a business-to-business environment and the use of internet/internal database resources to identify and profile new customers. The Sales Development Representative is an active team player, fostering sales and marketing collaboration and alignment toward joint goals.

RESPONSIBILITIES

Support the lead routing and administration process at ANSYS

Follow up on prospect inquiries concerning ANSYS software products

Research, identify and create new market opportunities through targeted engagement into prospect accounts, speaking with key decision makers to create and develop interest in ANSYS software

Engage current accounts to expand awareness, education, referral networks, new opportunities and develop account intelligence

Effectively partner and work across the Marketing, Sales and Product teams

Work closely with key internal teams to develop account intelligence, relationship maps, and use case opportunities through direct account engagement and insight tools

Leverage marketing campaigns (marketing material, seminar, webinar etc.) to develop and nurture leads to opportunity

Schedule meetings, appointments and demos

Apply sales and technical expertise required to identify leads and pass them to the appropriate opportunity owner

Participate in ANSYS events, trade-shows and digitally led customer engagement programs. Drive attendance to ANSYS events in assigned territory

Update the CRM database or other databases with lead and/or contact info and account/prospect intelligence gathered in order to provide visibility to market opportunities in assigned territory

Provide market feedback to the management team to optimize positioning of offerings

Develop and communicate ongoing improvements to the process of prospecting for and qualifying leads

MINIMUM QUALIFICATIONS

Bachelor’s degree required preferably in business, marketing or engineering.

0+ years’ experience in inside sales function, sales or presales environment of complex technical / industrial products

Experience working in a sales and/or customer relations environment

Technical aptitude and/or experience in an industrial/technical sales environment

Excellent record of customer service and customer satisfaction

Skilled at initiating phone discussions and overcoming objections

Strong prospecting and lead qualification skills

Ability to leverage social media to identify and engage with key decision makers

Understanding of sales automation tools (SalesForce.com experience is a plus) and the sales process

Outstanding written and verbal communication skills in local language (Mandarin)

Highly self-motivated and results driven

PREFERRED QUALIFICATIONS

Well-organized, self-directed team player. Remains open to others’ ideas and exhibits willingness to try new things

Able to assess business opportunities based on predetermined criteria in order to align opportunities with sales

Able to understand industry issues and apply software value statements in order to engage with prospective customers in a meaningful and mutually beneficial manner

Ability to formulate communication strategies based on behavior style tendencies

Ability to engage with prospective customers based on open probes and creation of value statements

Establish and maintain credibility with the internal sales team and prospective customers

Effectively communicate value by getting past the gate-keeper and overcoming objections.

Adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events

Prioritizes and plans work activities, uses time efficiently and develops realistic action plans

Willing to take direction, engage in training and apply techniques and constructive criticism to improve performance

Demonstrates accuracy and thoroughness and monitors own work to ensure quality and can read and interpret written information

Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others

Consistently at work on time, follows instructions, responds to management direction