Sales & Order Operations Specialist – United Arab Emirates

Job Summary

Fluid Codes is seeking a highly motivated Sales & Order Operations Specialist to join our dynamic team in Dubai, UAE. As a Sales & Order Operations Specialist, you will play a pivotal role in managing the end-to-end process for renewal and new sales, collaborating with the sales representatives. This role offers the opportunity to work with cutting-edge technology and collaborate with cross-functional teams to drive business success.

Key Responsibilities:

• Engage with sales representatives to prepare, review, process, and expedite sales orders and related workflow and services.
• Research and understand account data, order history, and special pricing situations to assist with quote proposal generation.
• Prepare contracts following internal policies and legal procedures.
• Collaborate with stakeholders to ensure the timely submission and processing of revenue.
• Perform post-order procedures, such as revenue reconciliation and order splitting.
• Conduct regular meetings with sales representatives to review opportunities and plan for successful deal closures.
• Train team members and sales teams on sales policies and processes.
• Identify opportunities for process improvement and propose solutions.

Requirements:

• Bachelor’s degree in business, accounting, or a related field.
• Minimum of 3 years of experience in sales operations, sales support, sales planning, or sales strategy role in a corporate setting.
• Advanced English language proficiency (able to read, write, and speak in a business environment).
• Advanced Excel knowledge, including the use of complex formulas, and Pivot Tables.
• Familiarity with CRM software, such as Salesforce.
• Comfortable working with large data sets and creating reports.
• Strong teamwork and ability to collaborate with different departments.
• Ability to adapt to a fast-changing environment and drive process improvements.
• Highly motivated, results-driven, and detail-oriented.
• Exceptional problem-solving skills and the ability to handle complex issues with minimal supervision.
• Demonstrated respect, courage, and generosity in interactions with colleagues and clients.
• Growth mindset.